Privacy Policy

Last updated: June 4, 2015

Nearby Live is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Nearby Live Web site and governs data collection and usage. By using the Nearby Live website, you consent to the data practices described in this statement. We will occasionally update this Privacy Policy to reflect company and customer feedback.  We strongly encourage you to periodically review this policy to be informed of how we are protecting your personal information. If you have any questions, concerns, or comments about this policy please do not hesitate to contact us at

Who We Are

SynergeTech Solutions, Inc
160 Lowell Avenue
Palo Alto, CA 94301

Nearby Live is owned and operated by SynergeTech Solutions, Inc.

Collection of Personal Data

We collect personally identifiable information, such as your e-mail address, username, age, and precise location.  There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser or device type, domain names, access times and referring Web site addresses. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the service. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through this service, it may be publiclly viewable by other users.

We get information about you in a range of ways.

Information You Give Us. We collect your‎ email address, username, password, demographic information (such as your gender and occupation) as well as other information you directly give us on our Site.

Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.

Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.

Cookies. We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

Location Data Collection

In order to use the Nearby Live Services, we need to associate your account with a geographic location. In order to do this, we will utilize the GPS and/or cellular antenna of your mobile device to find your approximate location. We may also utilize your IP Address to determine where you are. Your latitude and longitude coordinate pair will be utilized to determine the city and political region that you are currently in. This information will be posted publically when you use the Nearby Live service.

Data Use and Sharing

We use your personal information as follows:

  • We use your personal information to operate, maintain, and improve our sites, products, and services.
  • We use your personal information to respond to comments and questions and provide customer service.
  • We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • We use your personal information to link or combine user information with other personal information.
  • We use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
  • We use your personal information to provide and deliver products and services customers request.

The The nature of the Nearby Live service is that most information you give us will be shared with any other user, or even anonymous visitor, of the Nearby Live service.  This includes your profile details, Live Stream posts, photos, and general location.

We may share personal information as follows:

  • We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
  • We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • We may share personal information for legal, protection, and safety purposes.
  • We may share information to comply with laws.
  • We may share information to respond to lawful requests and legal processes.
  • We may share information to protect the rights and property of SynergeTech Solutions, Inc, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
  • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
  • We may share information with those who need it to do work for us.

We may also share aggregated and/or anonymized data with others for their own uses.

There are also a few ways we share your data in order to help enhance the service, and specifically drive user interaction.  For instance, we may choose to use your user content (including your profile, posts, or photos) to market the Nearby Live service.  This could include, without limitation, screenshots for the App Store or promotional emails to current or potential users.

Your data may also be accessed via our alternative client apps, such as the Tinder Live app on Windows Phones.

Security of Personal Data

Your privacy is of the utmost concern to our company.  We secure your personal information from unauthorized access, use, and disclosure. We secure the personally identifiable information you provide on servers in a controlled, secured environment, protected from unauthorized access via physical and technical mechanisms in accordance with industry best practices. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

When you submit personally identifiable information to us, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which we or our affiliates and subsidiaries maintain offices, including, without limitation, the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by trusted vendors of ours. Such vendors are bound by contract not to use your personal information for their own purposes or provide it to any third parties.

Limited Data Sharing With Advertisers

Nearby Live is an ad-supported free service.  We work with Microsoft and Google to provide the advertisements shown within that application.  Both companies are highly respected and reputable.  In order to provide the most relevant advertisements to each user, we share the following pieces of personal data: 

  • Precise Location
  • Locale and Language Settings
  • Device Unique ID
  • Obfuscated Windows Live ID
  • Device Hardware/Software Details

You can read the privacy policies of these third-party companies on their respective websites:

No Sale of Personal Data Collected

We are not in the business of selling any of your personal data to any other individual or company and such a sale would never take place.  We do not sell, rent, or lease our customer list to third parties, although we may sell, rent, or lease access to such users with the user's explicit permission. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, we may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to our company and users, and they are required to maintain the confidentiality of your information.  We also reserve the right to pass along all the data we have collected in the event of a merger or acquistion of our company in order to facilitate the continued operation of the service.

Disclosure to Law Enforcement

We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to conform to the edicts of the law or comply with legal process served on our company or the site; protect and defend the rights or property of  our company; and, act under exigent circumstances to protect the personal safety of users of this service, or the public.

Service Monitoring

During normal course of business our employees, sub-contractors, agents, and affiliates will never review your private communications or other personal data.  We do however reserve the right to do so when there is a clear and obvious need to do so.  An example of such a situation would be to verify reports of harrassment or to investigate service interuptions or issues.  In the event that it is neccessary to review private personal data, such data will only be viewed by individuals under a strict non-disclosure agreement with our company to protect disclosure beyond our company.

Data Retention

Your data will be retained on our server computers for as long as neccessary to provide our services.  In the event that you explicitly delete data from the service, it may still be retained on our servers.  In the event that your account is deactivated, your data will remain on our servers in the event that you choose to reactivate at a later time.

You have the ability to delete the posts, comments, and messages that you make directly from our website and mobile apps. You can also deactivate or delete your account at anytime by visiting the Privacy Center while logged in.