Privacy Policy

Last updated: December 29, 2012

Nearby is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Nearby Web site and governs data collection and usage. By using the Nearby website, you consent to the data practices described in this statement. We will occasionally update this Privacy Policy to reflect company and customer feedback.  We strongly encourage you to periodically review this policy to be informed of how we are protecting your personal information. If you have any questions, concerns, or comments about this policy please do not hesitate to contact us at

Who We Are

SynergeTech Solutions, Inc
160 Lowell Avenue
Palo Alto, CA 94301

Nearby is owned and operated by SynergeTech Solutions, Inc, a California domestic corporation.

Collection of Personal Data

We collect personally identifiable information, such as your e-mail address, username, age, and precise location.  There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser or device type, domain names, access times and referring Web site addresses. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the service. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through this service, it may be publiclly viewable by other users.

Location Data Collection

In order to use the Nearby Services, we need to associate your account with a geographic location. In order to do this, we will utilize the GPS and/or cellular antenna of your mobile device to find your approximate location. We may also utilize your IP Address to determine where you are. Your latitude and longitude coordinate pair will be utilized to determine the city and political region that you are currently in. This information will be posted publically when you use the Nearby service. If you would like to opt-out of sharing your actual geographic location, you can visit the Account Settings page of and override your location with a false one. Location data will be treated as any other personally identifiable collected in regards to our policy on sharing such information with third parties. Even if you opt-out of sharing your location data publically with other users, please note that SynergeTech Solutions will still collect your location data and may still share it with third parties to enable us to run the Nearby properties.

Data Use and Sharing

The nature of the Nearby service is that most information you give us will be shared with any other user, or even anonymous visitor, of the Nearby service.  This includes your profile details, Live Stream posts, photos, and general location.  You can block specific users from accessing this data.  Private messages between you and a single other user will not be shared by the Nearby service, but could be shared by the other participant.

There are also a few ways we share your data in order to help enhance the service, and specifically drive user interaction.  For instance, we may choose to use your user content (including your profile, posts, or photos) to market the Nearby service.  This could include, without limitation, screenshots for the App Store or promotional emails to current or potential users.

Security of Personal Data

Your privacy is of the utmost concern to our company.  We secure your personal information from unauthorized access, use, and disclosure. We secure the personally identifiable information you provide on servers in a controlled, secured environment, protected from unauthorized access via physical and technical mechanisms in accordance with industry best practices. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

When you submit personally identifiable information to us, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which we or our affiliates and subsidiaries maintain offices, including, without limitation, the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by trusted vendors of ours. Such vendors are bound by contract not to use your personal information for their own purposes or provide it to any third parties.

Limited Data Sharing With Advertisers

Nearby is an ad-supported free service.  We currently only show advertisements on our Windows Phone application.  We work with Microsoft Advertising and AdDuplex to provide the advertisements shown within that application.  Both companies are highly respected and reputable.  In order to provide the most relevant advertisements to each user, we share with Microsoft Advertising the following pieces of personal data: 

  • Precise Location
  • Locale and Language Settings
  • Device Unique ID
  • Obfuscated Windows Live ID
  • Device Hardware/Software Details

We provide AdDuplex with the following pieces of personal data:

  • Locale and Language Settings
  • Device Hardware/Software Details

You can read the privacy policies of these third-party companies on their respective websites:

No Sale of Personal Data Collected

We are not in the business of selling any of your personal data to any other individual or company and such a sale would never take place.  We do not sell, rent, or lease our customer list to third parties, although we may sell, rent, or lease access to such users with the user's explicit permission. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, we may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to our company and users, and they are required to maintain the confidentiality of your information.  We also reserve the right to pass along all the data we have collected in the event of a merger or acquistion of our company in order to facilitate the continued operation of the service.

Disclosure to Law Enforcement

We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to conform to the edicts of the law or comply with legal process served on our company or the site; protect and defend the rights or property of  our company; and, act under exigent circumstances to protect the personal safety of users of this service, or the public.

Service Monitoring

During normal course of business our employees, sub-contractors, agents, and affiliates will never review your private communications or other personal data.  We do however reserve the right to do so when there is a clear and obvious need to do so.  An example of such a situation would be to verify reports of harrassment or to investigate service interuptions or issues.  In the event that it is neccessary to review private personal data, such data will only be viewed by individuals under a strict non-disclosure agreement with our company to protect disclosure beyond our company.

Data Retention

Your data will be retained on our server computers indefinitely.  In the event that you delete data from the service, it likely will be retained on our servers.  In the event that your account is deactivated, your email address is deleted from our production system, but all other data will be preserved.